
Unwritten Security Safeguards Cannot Void Insurance Claim | Policy Exclusion under Consumer Protection Act : WB State Consumer Commission
Insurers may not rely on informal security measures not written into the policy to deny coverage, and a corporate entity is recognised as a consumer under the Consumer Protection Act. The commission awarded the claimant Rs 44.53 lakh with interest and costs. This ruling mandates that policy exclusions be expressly documented and extends consumer protections to corporate borrowers.







