
The Customs, Excise & Service Tax Appellate Tribunal has clarified a critical boundary in customs classification: thermal printers designed exclusively for diagnostic medical imaging are not mere printing machinery but medical instruments. This decision redefines how specialized equipment used in radiology is categorized under the Customs Tariff, with profound implications for importers, customs authorities, and healthcare technology providers.
Background & Facts
The Dispute
The appellant, M/s. AGFA Healthcare India Pvt. Ltd., imported Drystar series thermal printers - models 5301, 5302, 5503, and Axys 5 - between July 2017 and March 2019. These devices were used in hospitals and diagnostic centers to produce hard-copy medical images from digital signals generated by CT scanners, MRI machines, and digital X-ray systems. The appellant classified them under Customs Tariff Item (CTI) 9018 90 99 as "Other" instruments used in medical sciences, attracting a 7.5% basic customs duty and availing exemption under Notification No. 50/2017-Customs. The Directorate of Revenue Intelligence (DRI) reclassified them under CTI 8443 32 90 as "other printers capable of connecting to an Automatic Data Processing machine or network," triggering a higher 10% duty and disallowing the exemption.
Procedural History
- 2017 - 2019: Importation of thermal printers under CTI 9018 90 99
- 2019: DRI issued a show cause notice proposing reclassification under CTI 8443 32 90
- 2020: Additional Director General (Adjudication) confirmed reclassification, imposed differential duty, confiscation, and penalties under Sections 111(d), 111(m), 112(a), and 114AA of the Customs Act
- 2020: Two appeals filed before the Tribunal - one by AGFA Healthcare and another by Yogesh More, its Manager, against personal penalty
- 2026: Tribunal heard arguments and delivered final order
Relief Sought
The appellants sought: (1) quashing of reclassification under CTI 8443 32 90; (2) setting aside of differential duty, interest, and confiscation; (3) cancellation of penalties imposed on both the company and Yogesh More; and (4) recognition that the thermal printers are integral to medical diagnosis and thus classifiable under CTH 9018.
The Legal Issue
The central question was whether thermal printers designed to produce diagnostic-quality medical images on heat-sensitive film, and used exclusively in radiological diagnosis, should be classified under CTH 9018 90 99 as medical instruments or under CTH 8443 32 90 as general-purpose printing machinery.
Arguments Presented
For the Appellant
The appellant argued that the Drystar printers are not general-purpose devices but are specifically engineered for medical diagnostics. Counsel relied on technical brochures, white papers from Agfa, and sworn declarations from radiologists and a chartered engineer establishing that these printers: (1) produce images with diagnostic-grade spatial and contrast resolution; (2) are used for primary reading by radiologists; (3) cannot be replaced by standard office printers; and (4) are essential for medico-legal record-keeping. They cited H.P.L. Chemicals Ltd. v. Commissioner of C. Ex., Westfort Hi-Tech Hospital Ltd. v. Commissioner of Customs, and Prosoya Industries Ltd. v. Collector of Customs to establish that goods specifically designed for medical use must be classified under Chapter 90, even if they share general characteristics with goods in other chapters.
For the Respondent
The department contended that the printers merely output images generated by ADP machines and perform no diagnostic function themselves. They argued that since the printers connect to networks and use thermal printing technology - common in retail and logistics - they fall squarely under CTH 8443. The department emphasized that the classification must be based on the objective function of the device, not its context of use, and that the exemption claimed was invalid due to intentional misdeclaration under Section 28(4).
The Court's Analysis
The Tribunal undertook a detailed examination of the Customs Tariff Act, the Explanatory Notes to Chapters 84 and 90, and the specific design and function of the imported printers. It rejected the department’s narrow view that classification depends solely on the mechanism of printing. Instead, it applied the principle that when goods are specially designed for medical use, they must be classified under Chapter 90, even if they resemble general-purpose items.
"It can, therefore, be said that instruments and apparatus which are 'specifically designed' or 'intended for use' or 'meant for use' in medical sciences remain classified in Chapter 90, even if they fall under another heading of the Customs Tariff Act by virtue of their general characteristics or construction."
The Tribunal emphasized that spatial resolution, contrast resolution, and diagnostic-grade image output are defining features of the Drystar printers, distinguishing them from commercial thermal printers used for labels or tickets. It noted that radiologists rely on these printed films for primary diagnosis, particularly in cases where digital monitors lack diagnostic certification. The declarations from Dr. Deepak Patkar and Dr. Yashvant Singh, along with the chartered engineer’s opinion, were deemed credible and unchallenged.
The Tribunal further held that Note 1(m) to Section XVI of the Customs Tariff excludes Chapter 90 articles from Chapter 84, making the department’s classification legally untenable. It distinguished H.P.L. Chemicals to reinforce that the burden of proving reclassification lies squarely on the Revenue, which failed to produce any technical evidence contradicting the appellant’s claims. The Tribunal also rejected the department’s argument that the printers are merely "parts" of diagnostic machines, noting their standalone operation and independent functionality.
The Verdict
The appellants won. The Tribunal held that thermal printers designed to produce diagnostic-quality medical images are classifiable under CTH 9018 90 99 as medical instruments, not under CTH 8443 32 90. The demand for differential duty, interest, confiscation, and penalties - both against the company and Yogesh More - were set aside. The order of the Additional Director General was quashed in its entirety.
What This Means For Similar Cases
Medical Devices Are Classified by Design, Not Just Function
- Practitioners must now argue classification based on intended medical use, not just mechanical operation
- Importers of specialized medical peripherals (e.g., diagnostic monitors, imaging processors) should document design specifications, clinical validation, and user declarations
- Customs authorities cannot reclassify medical devices under general headings merely because they use common technologies (e.g., thermal printing, digital connectivity)
Burden of Proof Rests on Revenue in Classification Disputes
- The department must provide technical evidence to rebut claims of medical classification
- Generic assertions that a device "can be used elsewhere" are insufficient to override specific medical design
- Importers should retain and submit: (a) manufacturer’s technical specifications, (b) clinical use documentation, and (c) expert affidavits from medical professionals
Diagnostic Quality Is a Defining Criterion
- Printers producing images for primary radiological reading must meet minimum resolution standards (e.g., 508 dpi, 16-bit grayscale)
- The Tribunal’s reliance on radiologists’ testimony establishes that clinical utility, not just technical specs, determines classification
- This precedent may extend to other imaging peripherals - e.g., DICOM printers, PACS output devices, and digital film processors





