#underweight product

The Uttarakhand State Consumer Commission ruled that selling packaged goods with falsely declared weight constitutes an unfair trade practice under the Consumer Protection Act, 2019. The reduction of compensation from ₹50,000 to ₹40,000 after physical verification sets a precedent for evidence-based remedies in consumer weight fraud cases, affecting FMCG manufacturers and retail distributors nationwide.

The Uttarakhand State Consumer Commission ruled that a consumer cannot establish deficiency in service for an underweight tea packet solely through electronic weighing at home; independent laboratory certification is mandatory under Section 13(1)(c) of the CPA 1986. This sets a precedent for product weight disputes, shifting the evidentiary burden to consumers in cases involving packaged goods and raising the standard for proving adulteration or mislabeling.