Topic

Loan Agreement

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Deficiency in Service | Mere Suspicion of High Loan Balance ≠ Breach of Contract Without Evidentiary Proof : West Bengal SCDRC
Case Law Analysis

Deficiency in Service | Mere Suspicion of High Loan Balance ≠ Breach of Contract Without Evidentiary Proof : West Bengal SCDRC

The West Bengal State Consumer Commission ruled that a lender’s adjustment of interest rates under an adjustable-rate loan does not constitute deficiency in service unless the consumer proves a specific breach of the loan agreement. This sets a clear evidentiary bar for borrowers alleging unfair practices, reinforcing that financial disputes require concrete contractual violations, not speculative claims.