#written version

WB State CDRC set aside a district order that bundled a review application on the written version with main complaint, holding threshold issues must be heard separately and expeditiously under CPA 2019. This protects consumers from unnecessary delay.

Kerala State Consumer Commission sets aside an ex-parte order issued before the expiry of the 45-day statutory period for filing a written version under the Consumer Protection Act, 2019. The ruling reinforces that procedural fairness mandates strict adherence to the statutory timeline, protecting respondents' right to be heard.