#real estate consumer

Delhi State Consumer Commission rules that buying a single residential plot for personal use-even through a broker-falls under the Consumer Protection Act 1986, entitling buyers to remedies for deficiency in service. This clarifies the scope of consumer rights in real estate transactions, reinforcing protections for individual plot buyers against unfair trade practices.

NCDRC holds that builders cannot forfeit excess payments or cancel allotments unilaterally under the Consumer Protection Act, 2019. The ruling mandates refund of amounts paid beyond the agreed sale consideration and invalidates arbitrary cancellation clauses, reinforcing consumer rights in real estate transactions.