
Consumer Protection Act | Load Challans Alone Insufficient to Prove Overloading for Insurance Claim Repudiation : NCDRC
The NCDRC has ruled that insurers cannot repudiate motor vehicle claims solely on the basis of load challans without concrete, corroborative evidence of overloading. This sets a critical precedent for policyholders, requiring insurers to meet a higher evidentiary bar before denying claims under the Consumer Protection Act, thereby strengthening consumer rights in insurance disputes.
