Case Law Analysis
Deficiency in Service | Hospital Liable for Delayed Transfer Due to Absence of Critical Care Ambulance: West Bengal SCDRC Awards ₹15 Lakh Compensation
West Bengal State Consumer Disputes Redressal Commission holds hospitals accountable for service deficiency when a critical patient's transfer is delayed due to lack of a critical care ambulance. The ruling sets a precedent that failure to provide timely emergency care constitutes negligence, awarding ₹15 lakhs compensation with 9% interest to the complainant.
