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West Bengal State Consumer Commission ruled that notice receipt date must be counted in 45-day limit under Section 13 CPA 1986 and that forums cannot condone delay beyond this window. It upheld the District Forum’s rejection of a time-barred version.
The NCDRC ruled that a director’s express authority binds the developer in redevelopment projects, and that buyers of such flats qualify as consumers under the Consumer Protection Act, 1986. This gives purchasers the right to seek redress for deficiencies in the scheme and extends consumer-protection safeguards to flat buyers dealing with corporate developers.
The Uttarakhand State Consumer Commission ruled that a consumer cannot establish deficiency in service for an underweight tea packet solely through electronic weighing at home; independent laboratory certification is mandatory under Section 13(1)(c) of the CPA 1986. This sets a precedent for product weight disputes, shifting the evidentiary burden to consumers in cases involving packaged goods and raising the standard for proving adulteration or mislabeling.
Delhi State Consumer Commission reaffirms that under the Consumer Protection Act 1986, territorial jurisdiction is determined by the location where the cause of action arises, not merely the presence of a branch office. Insurers and service providers must ensure compliance to avoid dismissal of complaints on jurisdictional grounds.
Delhi State Consumer Commission holds that Section 13(2)(a) of CPA 1986 permits no extension beyond 45 days for filing written statements, even for corporate respondents.