#consumer forum procedure

Uttarakhand State Consumer Disputes Redressal Commission rules that written statements filed beyond the 45-day statutory limit under Section 38(1) of the Consumer Protection Act, 2019 are non-maintainable and must be struck off, even if the complainant does not object. This sets a strict procedural precedent for consumer forums, impacting respondents' default compliance with filing deadlines.

Supreme Court holds that photocopies without authentication cannot sustain crore-scale compensation claims in consumer disputes; emphasizes natural justice and evidentiary standards.

Delhi State Consumer Commission holds that Section 13(2)(a) of CPA 1986 permits no extension beyond 45 days for filing written statements, even for corporate respondents.