
The Madras High Court has reaffirmed the limited judicial role at the stage of arbitrator appointment under Section 11 of the Arbitration and Conciliation Act, 1996. In a clear departure from overreach, the Court emphasized that factual disputes between parties must not influence the appointment process - only the existence of a valid arbitration agreement is relevant.
Background & Facts
The Dispute
The petitioner, proprietor of M/s. J.S. Store, sought appointment of an arbitrator to resolve a commercial dispute arising from an E-Agreement dated 27.10.2016 with M/s. MI Lifestyle Marketing Global Pvt. Ltd. The agreement contained a clear arbitration clause designating Chennai as the seat and IndiaShoppe as the appointing authority.
Procedural History
- 27.10.2016: E-Agreement executed containing arbitration clause under Clause IV
- 19.06.2025: Petitioner issued statutory notice under Section 21 of the Arbitration and Conciliation Act, 1996
- No response received: Respondent failed to respond or appoint arbitrator
- 07.11.2025: Petitioner filed Arbitration Petition under Section 11(6)(a) & (c)
- 17.11.2025: Court issued notice to respondent
- 15.12.2025: Respondent filed counter-affidavit denying liability
Relief Sought
The petitioner sought appointment of a sole arbitrator to adjudicate the dispute, invoking the arbitration clause and the statutory framework under the Arbitration and Conciliation Act, 1996.
The Legal Issue
The central question was whether the Court, while considering an application under Section 11 of the Arbitration and Conciliation Act, 1996, is empowered to examine the merits of the underlying dispute or assess the validity of the claimant’s allegations.
Arguments Presented
For the Petitioner
The petitioner relied on Section 7 of the Act to establish that the E-Agreement contained a valid arbitration clause, satisfying the statutory requirement for referral. Counsel cited Bharat Aluminium Co. v. Kaiser Aluminium Technical Services Inc. to argue that the Court’s role under Section 11 is purely procedural and limited to verifying the existence of an arbitration agreement. The notice under Section 21 had been duly served, and the respondent’s silence constituted default.
For the Respondent
The respondent contended that the E-Agreement was not binding, alleging lack of proper authentication and disputed the existence of a concluded contract. Counsel argued that the Court should withhold appointment until the authenticity of the agreement is tested, invoking principles of natural justice and the need to prevent abuse of arbitration.
The Court's Analysis
The Court conducted a focused review under Section 11, distinguishing between the threshold inquiry into the existence of an arbitration agreement and the substantive adjudication of disputes. It held that the respondent’s objections regarding the validity of the underlying contract or the merits of the claim were irrelevant at this stage.
"This Court cannot go into the factual disputes between the parties. This Court must only see if there is a valid agreement under Section 7 of the Arbitration and Conciliation Act, 1996, and the agreement contains an arbitration clause. Both these requirements are satisfied."
The Court noted that the arbitration clause was unambiguous, incorporated the 1996 Act, and specified seat, language, and appointing authority. The fact that IndiaShoppe had not acted did not invalidate the clause, as Section 11(6) permits the Court to step in when the agreed appointing authority fails to act. The Court further held that allegations of fraud or non-execution, if any, must be raised before the arbitrator under Section 16, which grants the tribunal the power to rule on its own jurisdiction.
The Court emphasized that judicial intervention at the Section 11 stage must remain minimal to uphold the pro-arbitration policy of the Act, as affirmed in Dharmaratna v. Sree Kalyanam and Vidya Drolia v. Durga Trading Corporation.
The Verdict
The petitioner succeeded. The Court held that the existence of a valid arbitration agreement under Section 7 is the sole criterion for appointment under Section 11. It appointed Mr. Mukunth.S, Senior Advocate, as sole arbitrator and directed proceedings to be conducted at the Madras High Court Arbitration Centre under the 2017 Rules.
What This Means For Similar Cases
Threshold Validity Is All That Matters
- Practitioners must focus Section 11 applications on proving the existence of a written arbitration agreement - no need to substantiate claims or defenses
- Objections to contract validity, performance, or damages are jurisdictional issues for the arbitrator under Section 16
- Courts will not entertain preliminary arguments on evidentiary sufficiency or authenticity unless the arbitration clause itself is forged or non-existent
Appointment Authority Failure Triggers Court Intervention
- When the designated appointing authority (e.g., a third-party entity) fails to act, Section 11(6) empowers the Court to appoint
- Silence or non-response by the respondent after Section 21 notice constitutes sufficient ground for Court intervention
- No requirement to prove prior demand or attempt at negotiation before invoking Section 11
Arbitration Centres Are Now Formal Forums
- The Court’s directive to conduct proceedings at the Madras High Court Arbitration Centre reinforces institutional arbitration as the preferred mode
- Practitioners must now comply with MHCAC Rules on fees, timelines, and procedural conduct from the outset
- Failure to adhere to these rules may lead to procedural challenges later under Section 34






