Case Law Analysis
|Bombay High Court
Consumer Protection Act Section 2(1)(g) | Manufacturer and Dealer Jointly Liable for 58-Day Extended Warranty Repair Delay: Maharashtra State Commission
The Maharashtra State Consumer Commission held that both the car manufacturer and authorized dealer are jointly liable for deficiency in service when an extended warranty repair takes 58 days, awarding ₹3 lakh for loss of use and mental agony. This sets a critical precedent: warranty obligations are not delegated away - both parties remain accountable for service failures under the Consumer Protection Act.