Case Law Analysis
Deficiency in Service | Failure to Disclose Vehicle Manufacture Year Constitutes Unfair Trade Practice : West Bengal SCDRC
The West Bengal State Consumer Commission ruled that withholding the vehicle's manufacture year - even in discounted sales - amounts to a deficiency in service and unfair trade practice under the Consumer Protection Act. This sets a critical precedent for automotive dealers, mandating full transparency on vehicle age as a core consumer right, not a negotiable detail.