Case Law Analysis
Delay in Insurance Repudiation & Non-Disclosure of Survey Report Constitute Deficiency Under Consumer Protection Act : NCDRC Awards Rs. 4.75 Lakh with 6% Interest
NCDRC rules that insurers cannot delay repudiation for nine years or withhold survey reports, as it amounts to deficiency in service under the Consumer Protection Act. The Commission awarded Rs. 4,75,648.71 with 6% interest, reinforcing the duty of insurers to act transparently and promptly in claim settlements.