
Case Law Analysis
Consumer Protection Act | Willingness to Settle EMI Halts Further Interest Accruals Due to Non-Disclosure : West Bengal SCDRC
The West Bengal State Consumer Commission ruled that financial institutions violating loan disclosure norms cannot continue charging interest once a consumer offers a clear, timely settlement. This establishes that transparency is not just about initial disclosure but ongoing accountability, directly impacting all EMI-based retail financing in India.