
Case Law Analysis
Consumer Protection Act, 1986 | Purchase of Commercial Shop for Livelihood Qualifies as 'Service' - Non-Delivery Entitles Buyer to Possession, Conveyance & Compensation : West Bengal SCDRC
The West Bengal State Consumer Commission ruled that buying a commercial shop to sustain a livelihood falls under 'service' under the Consumer Protection Act, 1986. When sellers fail to deliver possession or execute conveyance, buyers are entitled to mandatory relief including physical handover, title transfer, and compensation for mental agony and financial loss - setting a critical precedent for small traders and entrepreneurs.