Case Law Analysis
|Punjab and Haryana High Court
Flawed Surveyor Report Invalidates Insurer's Settlement Offer | Authorized Dealer Estimate Validated as Reasonable Claim Basis : Punjab SCDRC
The Punjab State Consumer Commission ruled that insurers cannot rely on defective surveyor reports to deny full claims. When the authorized dealer's repair estimate is reasonable and substantiated, it forms the valid basis for settlement - reinforcing consumer rights under the Consumer Protection Act and setting a precedent against arbitrary insurer assessments.