Topic

Intermediary Liability

3 articlesLatest August 2026
Compensation & CIBIL Score Correction for Deficient Digital Credit Service (Flipkart Pay Later) | Section 41 CPA 2019 Appeal : Uttarakhand SCDRC
Case Law Analysis

Compensation & CIBIL Score Correction for Deficient Digital Credit Service (Flipkart Pay Later) | Section 41 CPA 2019 Appeal : Uttarakhand SCDRC

The Uttarakhand State Consumer Disputes Redressal Commission ordered IDFC First Bank and Flipkart entities to correct the complainant’s CIBIL rating and pay Rs 50,000 compensation for failing to provide the promised Flipkart Pay Later service. The ruling affirms that digital credit providers are liable under the Consumer Protection Act, 2019 for service deficiencies affecting credit scores.