Topic

Insurance Ombudsman

4 articlesLatest May 2026
Suicide Clause in Life Insurance | Policy Lapse Date, Not Revival Date, Triggers 12-Month Exclusion: Bombay HC
Case Law Analysis
|Bombay High Court

Suicide Clause in Life Insurance | Policy Lapse Date, Not Revival Date, Triggers 12-Month Exclusion: Bombay HC

Bombay HC clarifies that the 12-month suicide exclusion period under life insurance policies begins from the date of policy lapse, not revival. The ruling entitles the nominee to the full sum assured if suicide occurs beyond 12 months from lapse, even if within 12 months of revival, impacting policyholders and insurers on contract interpretation.

Health Insurance Exclusion Clauses | No Inferential Denials Without Medical Evidence of Pre-Existing Condition : Punjab & Haryana HC
Case Law Analysis
|Punjab and Haryana High Court

Health Insurance Exclusion Clauses | No Inferential Denials Without Medical Evidence of Pre-Existing Condition : Punjab & Haryana HC

The Punjab & Haryana High Court has ruled that insurers cannot deny health claims based on speculative inferences about pre-existing conditions when no medical documentation supports the allegation at the time of denial. This sets a critical precedent protecting policyholders from arbitrary rejections and reinforces that exclusions must be explicitly stated, not inferred.

Pre-Existing Condition Under Health Insurance Must Be Diagnosed, Not Merely Symptomatic : Punjab & Haryana HC Upholds Ombudsman Award
Case Law Analysis
|Punjab and Haryana High Court

Pre-Existing Condition Under Health Insurance Must Be Diagnosed, Not Merely Symptomatic : Punjab & Haryana HC Upholds Ombudsman Award

Punjab & Haryana High Court rules that persistent symptoms like pain and swelling, without a confirmed medical diagnosis, cannot be classified as a pre-existing condition under health insurance policies. The judgment reinforces that insurers must base exclusions on formal diagnoses, not clinical symptoms alone, impacting claim settlements for policyholders.

Section 22C Legal Services Authorities Act | Prior Resort to Insurance Ombudsman Bars Permanent Lok Adalat Jurisdiction : Punjab & Haryana HC
Case Law Analysis
|Punjab and Haryana High Court

Section 22C Legal Services Authorities Act | Prior Resort to Insurance Ombudsman Bars Permanent Lok Adalat Jurisdiction : Punjab & Haryana HC

The Punjab & Haryana High Court ruled that approaching the Insurance Ombudsman-classified as a 'Court' under Section 2(1)(aaa) of the Legal Services Authorities Act-before filing a dispute with the Permanent Lok Adalat extinguishes the PLA’s jurisdiction. This holding reinforces the mandatory pre-litigation exhaustion requirement under Section 22C, impacting consumers seeking redressal under alternative dispute resolution mechanisms.