Case Law Analysis
Consumer Fora Cannot Override Contractual Interest Rates or Auction Rights in Gold Loan Disputes: WB State Commission
The West Bengal State Consumer Disputes Redressal Commission ruled that consumer fora lack authority to alter contractual interest rates or auction rights in gold loan agreements, even in cases of default. The decision reinforces the binding nature of contractual terms between lenders and borrowers, limiting consumer fora's intervention to service deficiencies only.