
Section 7 Arbitration Act | Use of 'Can' in Arbitration Clause Indicates Permissive, Not Mandatory, Dispute Resolution : SC
The Supreme Court holds that arbitration clauses using the word 'can' express possibility, not obligation, and therefore fail to satisfy the mandatory language required under Section 7 of the Arbitration and Conciliation Act, 1996. This clarifies that party autonomy demands unequivocal intent - businesses must draft arbitration clauses with 'shall' or 'must' to ensure enforceability, affecting thousands of commercial contracts with ambiguous dispute resolution language.
