Case Law Analysis
|Delhi High Court
Consumer Protection Act | Unilateral Extension of Housing Loan Tenure Without Consent Constitutes Deficiency in Service : Delhi SCDRC
Borrowers availing housing loans for personal use are consumers under the Consumer Protection Act, and lenders cannot unilaterally extend loan tenures without consent - doing so amounts to deficiency in service and unfair trade practice. This ruling empowers home loan borrowers to challenge arbitrary loan modifications and holds financial institutions accountable for transparent contractual conduct.